Greene County florist ordered to pay $100,000 after failing to deliver for weddings
Court records include email exchanges between the couples and the company where some of the couples were alerted that their flowers would not be at their wedding “due to unfortunate circumstances”. The brides have asked for refunds and, in signed affidavits, say they never got any.
“How do we receive refunds? asks a bride. “I invested a lot of money with her for my wedding tomorrow! Now I’m scrambling to find other options and I need my money!
It is unclear if Pace paid the amount ordered. A message seeking comment from the attorney general’s office went unanswered on Thursday.
“Weddings are meant to be a celebration of love, not a chance for a heartless con man to leave couples empty-handed and upset,” Ohio attorney Dave Yost said as the case has been filed. “This action won’t take anything away from that day, but I swear to help these couples get revenge.”
Court records indicate that Pace required consumers to “make a substantial deposit of 50% or more” for his services when signing the contract, then demanded that the remaining balance be paid before the wedding date. It also says that for some couples, she confirmed services before the wedding date but did not provide flowers.
“For certain consumers, the defendant contacted the consumers and canceled the floral services just days before the consumers’ wedding or other events,” the court document states. “For some consumers, defendant never contacted consumers and did not provide the flowers on the day of consumers’ weddings or other events.”
He says she did not provide services and did not return the money.
“Consumers sought refunds from the defendant for goods or services not provided and the defendant misrepresented the status of consumer refunds.”