Flower shop owner Franklin’s family business is in its sixth decade
Shea Freeman, owner of Freeman’s Flowers and Gifts, said she takes pride in providing the community with a space where customers feel cared for.
“I didn’t go to any daycare,” said Freeman, a Brentwood native. “I’ve been in the business since I was three months old.”
Freeman’s Flowers and Gifts is a family business that has been in business for just over 51 years. In 2004, Freeman, the current owner, inherited the business from her grandmother, Betty, who had become too old to handle the business.
“[Betty] worked at the store until she was 95, and she died in 2019 at age 97,” Freeman said. “I believe I inherited a good legacy from her.”
The boutique sells floral arrangements for a wide variety of occasions, such as weddings, holidays, birthdays and funerals, according to Freeman. The shop also offers a number of small gifts, including stuffed animals, balloons, gourmet baskets and candies.
“I go the extra mile. I want the sender to be as happy as the receiver,” Freeman said. $, I make believe it’s really worth $100.
The store has been in the Westhaven neighborhood for 11 years since the family sold the original Main Street location, Freeman said.
“We decided Westhaven would be a good fit for us,” Freeman said. “We like it here.”
Keeping up with Franklin’s growth and building strong community relationships has been a priority for Freeman since taking over the company, she said.
“I meet new people and make new friends every day, so being part of Franklin and Brentwood’s growth is a big deal for me,” Freeman said.
Freeman said the growth of Franklin and Brentwood has brought bigger competitors, noting that the quality of its flowers and its dedication to personalized customer service is what sets Freeman’s Flowers and Gifts apart from the competition.
“My grandmother always taught me to advertise with our flowers,” she said. “It feels good to be trustworthy enough that my customers know they will get quality work from my store. »
Some of her most popular bouquet arrangements are English garden-style bouquets that are filled with roses, peonies and other popular blooms, Freeman said. She said she also often does larger arrangements for local churches and businesses.
Although the company’s website offers a number of specialty pre-designed bouquets, customers can customize these arrangements or let Freeman and his florists curate a surprise bouquet with their “Designer’s Choice” options.
Freeman said she feels satisfied when clients are happy with her work.
“I may not get rich doing this, but I can make people happy, and that’s wealth,” she said.
Freeman’s Flowers and Gifts
188 Front Street, Ste. 112 Franklin
Opening hours: Tue.-Fri. 9am-4pm, Sat. 9am-12pm, Sun.-Mon. firm